How long does it take to verify documents?

Article author
Capital.com Customer Support

As a rule, the documents are reviewed within 48 hours, however, we do our best to expedite the process. You will receive an email confirmation after your documents are checked.

Was this article helpful?

43 out of 67 found this helpful

Comments

4 comments

  • Comment author
    ahmatd garba dambam ahmatd

    Pls I want to upload my document

    0
  • Comment author
    ahmatd garba dambam ahmatd

    How can't I upload my document

    0
  • Comment author
    tamir.altantsetseg

    I opened the account and it still shows “your account is under review” or maybe my account suspended and if so what should we do

    0
  • Comment author
    User: [NBRB] (MY) 19278067

    Fuck you the customer service is so bad . This app such like a scammer . I renewed my fund and then they didn't give me the money that I transfer to my account . besides that their service attitude no care about the customer feeling give many reasons to me and cover up their mistake after that I need them to return the fund to me they didn't want to coordinate this thing because of this incident make me loss a lot of money . I hope that the related department can see this message and give me back an explanation

    0

Please sign in to leave a comment.