How can I close my account?

Article author
Capital.com Customer Support

We value every client, and, if there is something we can do to change your mind, please contact our support team.

If your decision is final, please send an email to support@capital.com from the email address linked to your account. State your intent to deactivate your account and include a reason, if possible.

Your feedback will be highly appreciated as it helps us to improve our service and create a product that exceeds the expectations of our clients.

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Comments

5 comments

  • Comment author
    razaaliraza217

    OK thanks for good

    -1
  • Comment author
    Ameen Iqbal

    Brother I am complaining from 2 months but my account is not verified and before 2 month you have suspended my account I upload all your requirements after that you suspended my account very poor service I have deposit money in my account I can’t trade because my account is suspended without any reason😒

    1
  • Comment author
    Capital.com Customer Support
    • Edited

    Dear Ameen,

    Welcome to Capital.com Customer Support!

    Please note that we've sent an email containing all the relevant information about the verification of the account in reply to your initial request the same day we received it.

    Should there be anything else we can help you with, please feel free to contact us.

    0
  • Comment author
    nurul farahin

    saya mahu menutup akaun berdagang kerana tidak mempuyai modal yang banyak. saya kehilangan kerja

    1
  • Comment author
    Capital.com Customer Support
    • Edited

    Nurul yang dihormati,

    Selamat datang ke Capital.com Sokongan Pelanggan!

    Sila ambil perhatian bahawa untuk menutup akaun anda, anda perlu menghubungi sokongan Pelanggan kami melalui e-mel support@capital.com daripada alamat e-mel yang didaftarkan dalam akaun anda.

    Sekiranya terdapat apa-apa lagi yang boleh kami bantu, sila hubungi kami.

    0

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