Why am I unable to switch to a live account?

Article author
Capital.com Customer Support

The reason you cannot complete the verification process and switch to a live account is that you have not passed our appropriateness test questionnaire. In order to check if you can switch to a live account later, please, contact our support team.

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Comments

5 comments

  • Comment author
    Rasel Hossain

    Why am i unable to switch to a live account

    1
  • Comment author
    Capital.com Customer Support

    Dear Rasel,

    Thank you for your inquiry. We just sent you an email regarding your account, please review it.

    0
  • Comment author
    User: [CYSEC] 17708098

    I want to open my account

    0
  • Comment author
    User: [CYSEC] 17708098

    I can't access my account

    0
  • Comment author
    Capital.com Customer Support

    Dear Bright,

    Thank you for contacting us.

    Please check an email that we sent to you on Saturday regarding your account.

    Thank you for the cooperation!

    0

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