DEPOSITS & WITHDRAWALS

Deposits

• How to make a deposit?
• What is the minimum deposit?
• Available deposit methods
• What if I have issues with depositing funds?
• Where can I find your bank details?
• Can I deposit from the corporate cards and bank accounts?

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Withdrawals

• How can I withdraw money from my account?
• I don't have IBAN for withdrawal, what can I do?
• Why has my withdrawal been declined?
• What is minimum withdrawal amount?
• I’d like to withdraw money from my account. How long will it take?

General

• Do you charge any payment fees?
• Are there any payment limits? If yes, what are they?
• Do you charge an inactivity fee?
• How can I add a new card to my account?
• What are SWIFT and IBAN?