TRADING INFORMATION

Announcements

• Changes to trading hours in January 2023
• Christmas and New Year trading hours 2022 - 2023
• November 2022 holiday schedule
• Changes to Trading Hours for the end of Daylight-Saving Time
• Changes to Trading Hours for November 2022
• Changes to Trading Hours for October 2022

Basic trading information

• What is CFD?
• How does gradual margin close out work?
• What is a margin call?
• How long can I keep my trade open?
• Balance explanation
• After-Hours Trading

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MetaTrader 4 (MT4)

• How to set up Capital.com MT4 on Mac device
• Which markets can I trade on MT4 with Capital.com?
• What are the advantages of using MetaTrader4?
• Can I use Capital.com on both MT4 web version and app?
• Can I use MT4 for demo accounts?
• Do you offer integration with MT4 for all customers?

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TradingView

• Brief manual for TradingView
• How to find the markets Capital.com offers on TradingView?
• How to connect Capital.com to TradingView?

Price differences

• Why is your price different from IG?
• Why is your price different from Pepperstone?
• Why is your price different from Bitstamp?
• Why is your price different from Coinbase?
• Why is your price different from Binance?
• Why is your price different from Investing.com?

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Order execution

• Why did Stop Loss trigger incorrectly?
• What is a guaranteed stop loss?
• What is a stop order?
• My pending order has not been executed, why?
• What is a stop loss order?
• What is a take profit order?

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Trading fees and charges

• Spread
• Overnight Fee (Premium)
• Overnight fees for spot commodity markets
• Guaranteed stop loss

Dividends

• When do you pay dividends?
• What markets do we pay dividends on?
• How do we calculate dividend payouts?